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Private, browser-local player worksheet

Build a precise Slay the Spire troubleshooting note

Record the variables that change the correct support route. Your entries stay in this page until you choose to copy the note; they are not uploaded or saved. Never enter passwords, recovery codes, payment details, or another player's personal data.

Suggested next step

Record the exact symptom and compare the current official support instructions before changing data.

Game: Slay the Spire
Guide: Slay the Spire Lost Save: Preserve Evidence and Choose the Right Support Route (slay-the-spire-lost-save-platform-support-route)
Platform/storefront: Not recorded
Symptom category: Other reproducible issue
Displayed build/version: not recorded
Recent change: none recorded
Observed result (redact personal data): not recorded
Safe next check: Record the exact symptom and compare the current official support instructions before changing data.

This is an editorial worksheet, not official support, automated diagnosis, a game-state check, or a promise of recovery. Use the guide's cited sources and current client as authority.

Identify the edition first

Mega Crit lists PC on Windows, Mac and Linux through Steam, GOG and Microsoft Store, plus console and mobile editions. Its FAQ explicitly sends PC issues to a PC FAQ/support route and console/mobile bugs to Balor. This separation prevents a Windows save instruction from being misapplied to a Switch or phone.

EditionStart hereCapture before contacting
PC: Steam/GOG/Microsoft StoreMega Crit PC FAQ, then its support routeStorefront, OS, game build, account/cloud state and last known save
Nintendo Switch / PlayStation / XboxBalor's console support route named in Mega Crit FAQConsole model, game version and whether another profile/device is involved
Android / iOS / Apple ArcadeBalor's mobile support route named in Mega Crit FAQDevice/OS, purchase/channel and whether sync changed recently
Unsure which publisher handles the portCheck the current Mega Crit FAQ before submittingDo not send passwords, recovery codes or full payment details

References: Mega Crit: Slay the Spire FAQ

Preserve a useful, non-sensitive support report

The publisher specifically gives lost save data as an example of an unresolved PC issue. Its contact page says to check the FAQ first. Describe what vanished and when; do not follow an unverified file replacement method that could overwrite the remaining copy.

  1. Stop making changes that could sync or overwrite the affected profile; do not uninstall as a first step.
  2. Record platform, storefront/app edition, OS, visible game version, account/profile used and the last date progress appeared.
  3. Note recent updates, device changes, cloud prompts or account switches without assuming they caused the loss.
  4. For PC, consult the current Mega Crit FAQ and PC community FAQ; for console/mobile, use the Balor contact route it names.
  5. Describe the missing progress and steps already tried; provide only diagnostic data the official support route requests.
  6. Keep local backups private and redact usernames, account IDs, purchase receipts and unrelated files before sharing.

References: Mega Crit: Slay the Spire FAQ · Mega Crit: Contact and technical support · Slay the Spire Steam Community Discussions

Before you play

  • Edition and support owner identified.
  • Profile/account and last-seen progress recorded.
  • No reinstall or unverified save replacement performed first.
  • Official FAQ checked before contact.
  • Sensitive account and purchase information withheld.

Frequently asked questions

Can Mega Crit restore any lost run or save?

The FAQ says to contact support for unresolved issues such as lost save data; it does not guarantee a restore outcome.

Should Switch players follow PC save paths?

No. Mega Crit routes console/mobile issues to Balor; PC file paths do not apply.

Does this tool connect to Steam or my cloud save?

No. Inputs remain in the open browser page and are not sent to GamerWin or a publisher.

Sources & revision notes

Editorial revision: November 7, 2026; not a gameplay test date. The reference notes identify source limits and version differences.

  1. Mega Crit: Slay the Spire FAQ (Official)

    Mega Crit distinguishes PC support from console/mobile support, lists supported platforms and directs unresolved PC or lost-save problems to its support/community routes. Use the current FAQ because port ownership and support contacts may change. No save was inspected.

  2. Mega Crit: Contact and technical support (Official)

    Publisher contact page says technical problems should start with the FAQ and then use its support contact if unresolved. This does not replace platform-store support for purchases or account access.

  3. Slay the Spire Steam Community Discussions (Community)

    External user-generated PC/Steam discussions. Posts are anecdotal and may not apply to Switch, console or mobile ports; use Mega Crit's platform-specific contact guidance for unresolved issues.

What changed in this revision

November 7, 2026: first publication, turned Mega Crit's edition-specific support directions into a safe lost-progress triage. No save recovery was performed.

How we research and correct guides

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