Hades II Cross-Save Not Showing: Check the Platform Pair First

Confirm the platform pair before syncing

Cross-save is not the same as cross-buy, cross-play or a local file copy. Supergiant's FAQ, updated October 22, 2026, lists the Steam version with Nintendo Switch and Switch 2 and states Epic cross-saves are no longer supported. It also says cross-saves with other versions are not available. Use the checker below only to compare this published list; it cannot see an account or verify that a save exists.

References: Supergiant Games: Hades II FAQ

If a listed PC–Nintendo save is missing

Supergiant's support steps intentionally create a cloud conflict so you can choose which save copy wins. That is a consequential choice: do not select a version until you have compared the progress displayed for both devices. The procedure below follows the official support branch and makes the decision point explicit.

1. Confirm the current and target platform are one of the listed pairs and update/restart the game normally before trying the conflict flow.
2. On PC, start a new game in the same save slot that should receive the Nintendo save, then close the game so that slot data uploads. Do not do this if you are unsure which slot should be linked.
3. Start Hades II on Switch/Switch 2 and open Play; the official guide says a cloud conflict should appear for that slot. Read the choices and deliberately choose the copy with the progress you mean to keep. If the progress is unclear, cancel; do not select a save until you have compared both copies. Contact support instead if the progress remains ambiguous.
4. After resolving it, enter a new Location to trigger a save, then pause and choose Sync & Quit as described in Supergiant's support steps.
5. Reopen the other device and confirm the expected progress before making additional changes. The sequence is official guidance, not a transfer we performed or a guarantee against every network failure.

Use the local platform-pair checker

Select the source and destination. The checker reports whether Supergiant's FAQ lists that pair, distinguishes a same-platform choice and gives a caution before any cloud-conflict action. It never signs in, reads a save, copies a file or changes account data.

References: Supergiant Games: Hades II FAQ · Supergiant Games: Hades II Technical Support Guide

When the pair is not listed or conflict is unclear

Do not copy saves between arbitrary folders or rely on an old community post when the current FAQ explicitly narrows support. Keep both devices' progress untouched and contact Supergiant with platform, store, game build and the exact conflict prompt. Remove account names and private profile data before sharing screenshots.

References: Supergiant Games: Hades II Technical Support Guide · Hades II Steam Discussions

Before you play

• I checked the exact store/platform pair against the current developer FAQ.
• I compared both save choices before resolving any cloud conflict.
• I kept unlisted pairs and console file paths out of speculative copy/rename advice.

Frequently asked questions

Sources & revision notes

Editorial revision: November 5, 2026; not a gameplay test date. The reference notes identify source limits and version differences.

1. Supergiant Games: Hades II Technical Support Guide (Official)

   Developer support reference checked November 5, 2026. Covers Windows/Mac, Steam Deck, Microsoft Store/Xbox, Nintendo Switch/Switch 2 and PS5 troubleshooting. Platform instructions vary; the guide preserves those boundaries. No device or save was tested.

2. Supergiant Games: Hades II FAQ (Official)

   Developer FAQ last updated October 22, 2026. Lists released platforms and the supported cross-save scope, including that Epic cross-saves are no longer supported and other versions are not available for cross-save.

3. Hades II Steam Discussions (Community)

   Player-run Steam discussion board, not an official support verdict. Match store, OS, controller, game version and exact symptoms before comparing reports; redact account and save identifiers.