Identify which problem you actually have

  1. At the launcher/client selector, record whether the installed client says Legacy or Live and whether the launcher is Epic.
  2. Confirm the Frontier account used to sign in; do not post your FID publicly (it is an account-support identifier).
  3. Check the current Frontier account/version reference for base-game and Odyssey entitlement limits on the target client.
  4. If you are an Epic user served Legacy but want Live, use the specific migration link from Frontier's Commander Guide rather than a console-copy tool.
  5. Do not submit the one-time console-to-PC migration form to solve a client-version selection issue.

References: Frontier Support: Elite Dangerous Commander Guide · Frontier Support: Versions, memberships and account limits

Route by symptom

What you seeLikely route to verifyAvoid
Epic launcher starts Legacy, but you want LiveUse Frontier's Epic Legacy-to-Live migration service listed in Commander GuideDeleting local save files first
Wrong Commander/account appearsCheck Frontier account, FID and launcher loginAssuming client migration merges profiles
Odyssey feature missingCheck exact account/edition entitlementExpecting a client migration to grant a license
Moving console CMDR to PCUse the separate one-time console-to-PC copy processConfusing it with Epic Legacy-to-Live
Multiple PC Commanders neededFrontier says separate Frontier account/license pathTrying to create a second CMDR on one account

References: Frontier Support: Elite Dangerous Commander Guide · Frontier Support: Versions, memberships and account limits

Check the client before changing saved data

A client/environment selection issue and missing character data are different problems. Keep the installed files and account state unchanged until the current Frontier instructions identify the correct portal.

  1. Reopen Frontier's current Commander Guide and follow the live Legacy-to-Live link if your case matches its Epic-specific description.
  2. Wait for the portal's completion/confirmation before launching the client again.
  3. Verify the environment and Commander in the game; if account or content is still missing, contact Frontier with platform, launcher and client label.
  4. Treat Frontier forum/Reddit posts as version-scoped player reports, not official account decisions.

References: Frontier Support: Elite Dangerous Commander Guide · Elite Dangerous player discussions

Before you play

  • I recorded Epic/Steam/Frontier launcher and exact client label.
  • I separated Legacy-to-Live migration from console CMDR copy.
  • I checked Frontier account and relevant license entitlement.
  • I kept FID and account identifiers private.
  • I did not delete saves or reinstall before using the matched support route.

Frequently asked questions

Does Legacy-to-Live create a second copy of my console CMDR?

No. Frontier lists Epic Legacy-to-Live as a client migration path; console-to-PC copy is a distinct process.

Will migration give me Odyssey?

No. Check Frontier's current account/edition limits; client migration is not a purchase entitlement.

Can GamerWin change my Frontier client?

No. The tool only formats information you enter and does not access the launcher or account.

Sources & revision notes

Editorial revision: November 6, 2026; not a gameplay test date. The reference notes identify source limits and version differences.

  1. Frontier Support: Elite Dangerous Commander Guide (Official)

    Frontier's November 2, 2026 Commander Guide covers Legacy-to-Live migration for Epic users and separate-account requirements for a second PC Commander. Client, expansion license and FID details are account-specific; use the current portal.

  2. Frontier Support: Versions, memberships and account limits (Official)

    Frontier's account reference covers client/expansion and platform limitations. It should be checked alongside the migration article; a commander copy is not a shared, synchronized cross-save.

  3. Elite Dangerous player discussions (Community)

    External community reports can refer to Legacy, Live, Odyssey or different launcher entitlements. Identify the client and platform; do not post account email, FID publicly or support credentials.

What changed in this revision

November 6, 2026: first publication based on Frontier Support; no client or Commander was migrated.

How we research and correct guides

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