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Gran Turismo 7
Polyphony's recovery page names loss of game progress and being unable to advance Cafe Menu Books as request categories, but says requests tied to current Known Issues are not accepted. Check the live Known Issues page first, preserve the exact symptom/build, then use the recovery form only if your issue remains within its listed scope. No restoration is guaranteed.
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Gran Turismo 7 reading path
Polyphony's recovery page names loss of game progress and being unable to advance Cafe Menu Books as request categories, but says requests tied to current Known Issues are not accepted. Check the live Known Issues page first, preserve the exact symptom/build, then use the recovery form only if your issue remains within its listed scope. No restoration is guaranteed.
Start from your situation
What is blocking you?
Separate progress loss or a stuck Cafe Menu Book from a currently listed Known Issue before contacting Polyphony support.
Read the relevant guideGran Turismo 7 Corrupted Save Message: Follow the Server-Recovery Sequence CarefullyPolyphony's console instructions delete local saved data before relaunching so GT7 can redownload its server copy; understand the consequence first.
Read the relevant guideGran Turismo 7 guides
2 articlesSeparate progress loss or a stuck Cafe Menu Book from a currently listed Known Issue before contacting Polyphony support.
Updated November 7, 2026 · 3 min readPolyphony's console instructions delete local saved data before relaunching so GT7 can redownload its server copy; understand the consequence first.
Updated November 7, 2026 · 3 min readCoverage notes
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